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Shower FAQ

After I design my shower, what are the next steps?

After you submit your shower sizes, we will work up a quote for you within 24 hours. We do require half down, then Katy will call to schedule our shower door technician for the final measure. After the final measure our production team takes over. Prior to ordering your glass, it will go through a series of checks and balances to ensure quality and accuracy. Once we get the ETA for your shower, Katy will call to pre-schedule your shower enclosure. When your glass arrives, it goes through a visual inspection to ensure your class does not have imperfections.

How long does it take to get my shower installed?

After our shower door technician has the final measurements, we are looking at 2-3 weeks for your shower to be installed and ready to use. This is assuming that your glass arrives without any imperfections.

Can I install the glass myself?

You certainly can install the glass yourself. Keep in mind that Frameless Shower Enclosures are heavy and will break very easy since they are tempered. Unless you have installed heavy glass showers previously, we do not recommend attempting a self-installation.

How tall can I get my glass?

Since we cut the glass custom for your shower, you can go as high as your bathroom allows.

Do you have stock door sizes?

Yes! Our goal is always to try to fit customers into a stock door, it will save quite a bit of money. We have just about every combination of stock doors with width’s between 24″-36″ and height between 72″-82.” ShowerGaurd has a smaller selection of Stock Doors. We have 28″ width and 72″, 75″, 76″, 78″ and 80″ height In order for a stock door to be used, all the walls must be level and plumb. With Frameless Showers, 1/8″ can kick you out of a stock door. We do have a few stock doors with a built-in 1/4″ lean that can help keep you in the stock door. We don’t want to force a stock door to fit into an opening where we have a wall out of level and create gaps, which can lead to water issues. Read our Construction Tips to help ensure you can stay in a stock door.

How thick will my glass be?

Frameless showers are typically 3/8″ thick. The other option is 1/2″ glass, but the cost jump is pretty substantial.

Can you get rid of soap scum on my current shower?

Unfortunately, we have not found a product that will fully remove the soap scum on your existing shower. As you can see from the picture: glass is a very porous structure. When shampoo, soap, etc land on the glass, it begins to fill those pores with dirt and grim. The longer it sits on the glass, the harder it becomes to clean it. Over time the soap scum gets baked into the glass and becomes almost impossible to remove. What can you do? 

How can I prevent soap scum and corrosion on my new shower?

We are glad you asked! ShowerGuard is the best solution for shower glass. ShowerGuard permanently seals the surface of the glass for lasting beauty with less maintenance.

Do frameless shower doors leak?

Simply put, a frameless shower door has no frame! All frameless doors and enclosures are designed to deflect water, not retain it. We do our best with plastics to keep as much water inside as we can. Some common sense applies here. Do not use a handheld body spray to rinse off your frameless door. Make sure your sill, curb and/or ledge is pitched approximately 3/16” in towards the shower as well as all the other design tips we have provided for you. The only vulnerable (potential water leakage) area should be the door. All fixed panels are silicone inside and out and should never leak.

What is the difference between u-channels and clamps?

Clamps are the preferred installation at Floyd. For two main reasons.

Aesthetics: With less metal, clamps are the cleaner look that most of our St. Louis customers are looking for. There is less room for mold build up

Installation:  Everywhere that you see a clamp, we notch the glass out to allow our clamps to secure to the glass. This allows the glass to sit flush on your shower pan. This does lead to a higher fabrication cost.

You can learn more about U-Channel HERE

How soon after my shower is installed can I use it?

Please allow a full 24 hours for the silicone to cure prior to turning your shower on.

Can I put a heavy door on my existing fiberglass shower enclosure?

Our recommendation is normally not to install frameless shower glass on an existing fiberglass surround. A hollow-bodied fiberglass shower enclosure is not designed to accept the weight and torque produced by a nearly 100-pound glass door in motion and levered out over 2 feet. The frameless hinges need to anchor to something with more substance. We prefer a wood stud behind the hinge locations but can anchor to tile and other surfaces IF the surfaces are sturdy enough to support the weight. For fiberglass enclosures, we recommend a semi-frameless enclosure.

I currently have a cultured marble surround, can I keep that?

There are 2 big issues that we will run into with using existing cultured marble surrounds.

1. Discoloration. This is caused by a Lack of Light. When you remove your old framed unit, there will be a thick discoloration line that clear, frameless shower glass will not be able to cover up.

2. The Notch. You can see from the yellow circle where the cultured marble was notched out for the frame. The frame is typically 1 1/2″ thick. When you remove the old frame, we now have a 1 1/2″ notch and your glass is only 3/8″. Options? 

  1. There are a few companies that can spray your shower to solve the discoloration issue. You can purchase just a ledge from St. Louis Marble in Fenton. Have it installed, then spray your shower so it all matches.

 

Are there any special construction tips?

Oh yeah! https://showers.floydglass.com/construction-tips/

What is your warranty?

All of the hardware is backed by a lifetime warranty. Our hardware comes from Portals in Kansas City and are tested for 72,000 pulls! (33.8 years). As opposed to the industry standard 2500 pulls (less than 2 years). When installing Frameless Shower Doors, every inch matters and if your hinges don’t hold up, your whole enclosure can come crashing down. ShowerGaurd is backed by an industry leading Limited Lifetime Warranty.  ShowerGuard glass is warranted to the Original End-user Customer to be free from visible staining, corrosion, or discoloration under normal use for as long as the Original End-user owns the shower. If a warranty claim is needed: ShowerGuard handles all materials and labor!

3/8″. Options? 

  1. There are a few companies that can spray your shower to solve the discoloration issue. You can purchase just a ledge from St. Louis Marble in Fenton. Have it installed, then spray your shower so it all matches.

Is there a difference in hinges?


There is a HUGE difference in quality with hinges. Many companies are going to use the cheapest hinge they can. At Floyd, we don’t feel saving $50-$100 is worth sacrificing so much quality. You spent too much money on your bathroom to have your shower fail. How our hinges are tested.

 

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About Us

Floyd Glass & Window is a family-owned and operated business with over 35 years of experience in the glass and window industry.  Based out of St. Charles, Missouri, Floyd stands out as a leader in the production and installation of windows, glass, and custom shower doors

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30 Triad South Drive St. Peters, MO 63304

636.922.3569

sales@floydstl.com

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